The Service Industries Journal

Best PhD Paper Submission (Peer-Reviewed)
Aligned with the Cutting Edge Doctoral Research Stream

This initiative aims to recognise and support outstanding doctoral research across the service domain, including (but not limited to) branding, customer experience, digital services, and service innovation.

Selected high-quality submissions will be invited to further develop their papers and will be considered for potential publication in The Service Industries Journal. This process is designed to provide early-career researchers with constructive developmental feedback, increased visibility, and the opportunity to position their work within a leading international journal.

Research Impact Frontiers track

Research Impact Frontiers Track Bridging research, practice, and policy through measurable and sustained impact Guidelines for Impact Pathways Articles The Research Impact Frontiers Track aims to maximise the relevance and value of research projects for a wide spectrum of end users, including academics, practitioners, policymakers, consumers, and communities. This track emphasises the practical value and broader societal relevance of research, with a focus on delivering demonstrable, evidence-based impact beyond academia, while recognising engagement as a critical pathway through which such impact is achieved. Submissions should present a clear and coherent narrative linking research, engagement, and impact. Authors should ensure clarity, conciseness, and relevance for both academic and practitioner audiences, and support all claims with robust, evidence-based demonstrations of impact.